Terms of Sale

Terms of Sale.

This draft sets out the commercial framework for the practice plans. Any terms not yet finalized are flagged and must be completed before payments are enabled.

Plans and Reference Prices

Monthly plans are Starter at €29, Pro at €59, and Business at €99 per sales rep. Enterprise is available by quote. The services, number of user licenses, and accepted special terms must be specified in the order.

VAT treatment, any applicable fees, and the total amount due will be specified before an order is approved. No annual discount or performance guarantee is advertised. Online billing is not yet enabled.

Free Trial and Service Access

The advertised free trial lasts 14 days and requires no credit card. It includes 30 minutes total for the organization and up to three sales reps, with the Pro scope excluding SSO, subject to the features actually available.

A free trial does not, by itself, authorize a payment to be charged. Any paid subscription must result from an explicit order that includes the price, term, and applicable conditions.

Minutes and Usage

Starter includes 60 minutes, Pro 150 minutes, and Business 300 minutes per sales rep per month. Minutes are pooled within the organization. Additional minutes cost €0.25, €0.20, and €0.15, respectively.

The order must specify the billing period, rounding rules, overage limits, how technical interruptions are handled, and what happens to unused minutes. These terms are not replaced by an estimate displayed in a demo.

Ordering and Payment

The organization's identity, plan, user licenses, price, and special terms must be verified before approval. The order must be accepted by someone authorized to commit the organization.

For Enterprise, invoicing and bank transfer may be specified in the quote. Payment terms, the payment schedule, required late-payment notices, and procedures for disputing an invoice remain to be finalized in the approved sales documents. These public plans do not include any specific response time or SLA.

Term, Renewal, and Termination

The initial term, renewal, changes to the number of user licenses, and termination terms will be specified before any subscription. A displayed monthly price alone does not establish a commitment term or automatic renewal.

Options for returning, exporting, and deleting data must be described consistently with the DPA. Data that must be retained to meet a legal obligation will be distinguished from practice data.

Scope and Complaints

Support, security requirements, and any specific commitments must be set out in the accepted quote. SSO is advertised as coming soon for Business and Enterprise; it must not be sold as already available.

Any sales questions can be sent to NOZZL SAS using the contact form. Limitations of liability, applicable law, and dispute resolution remain subject to approval; this draft does not replace a signed order.

Terms of Sale | Clozing