01 — Choose a situation
Choose one of three customers. The profile gives you a goal and some information, but not everything you need to uncover.
Choose your practice session
Example
Thomas MartinCustomer in a hurry · AI customerThis customer is very busy. They want to get straight to the point and don’t have much time.
« Get to the point—I don’t have much time. »
02 — Talk it through
In the product, you speak into the microphone and the customer responds. Here, you can try the controls without a microphone. The red button ends the call and opens a sample call report.
Phone call simulation
Thomas MartinCustomer in a hurry · AI customerOnlineI only have two minutes.
82 / 100
You said« We cost less. »
Try this« What matters most to you? »
03 — Review what you said
The call report includes a score, criteria, and three tips. Choose one and replay a similar call.
Your call report
ExampleOverall score
82 / 100
Breakdown by criterion
Conversation excerpts
You said« We cost less. »
Try this« What matters most to you? »
3 tips to help you improve
- 1Ask an open-ended question.
- 2Rephrase the objection.
- 3Confirm the next step.
04 — Track progress
The manager preview shows progress by sales rep and how to assign an exercise. It won’t contact anyone. See the manager view and pricing.
Team progress
Example| Sales rep | Average score | Trend |
|---|---|---|
 Alice Martin | 82 / 100 | +12 |
 Benoît Petit | 76 / 100 | +6 |
 Chloé Bernard | 88 / 100 | +8 |
